Synthetek USA's website, store, and offices are back on the job. Many thanks to everyone for your patience while we completed many necessary upgrades/improvements.
Some notes on each :
Website - www.synthetekusa.com
(1) A slightly different version of the
Synthetek.com site. We had begun development of a separate look and feel but decided to stay inline with the already familiar image of
Synthetek Industries as a whole.
(2) You will find contact information for all
Synthetek Distributors but will only find detailed information and store links for the USA and Canada. Canada's store is still under construction while The OSG awaits further information regarding export regulations and taxes.
Synthetek USA Store
(1) New expanded shipping choices through USPS, UPS, and Fed-Ex with realtime shipping cost calculations.
(2) New price on
Syntherol -- The startup special of $129.95 has ended but we decided that $149.95 was too high of a jump so we're not returning to it's former retail pricing. We're splitting the difference equally with you the customers. $139.95 is the new retail price for
Syntherol. Fair, yes ? :D
(3) Specials that, depending on sales volume, may stay permanent :
Synthelamin -- Old $59.00 - New $49.95 ($-9.05)
Synthetine -- Old $84.95 - New $69.95 ($-15.00)
SyntheBURN -- Old $34.95 - New $29.95 ($-5.00)
SyntheBLOCK -- Old $34.95 - New $29.95 ($-5.00)
(4) Addition of a Customer Order Agreement that must be agreed to in order to purchase from
Synthetek USA. Sorry but the actions of a few made it a very necessary addition. It just presents basic guideline agreements for making purchases.
(5) Personal and Business Checks are once again an option for payment. Real time online check processing was to be completed but we're still waiting on the merchant bank/processor to finish their part of the process.
Synthetek USA Offices
(1) Completion of a secured answering system for leaving messages or placing orders by phone. Please forgive the generic robotic answering message. We found that manipulation of the message opened an additional form of access to the messaging hardware which could compromise customer's information. By leaving it generic it's completely secure. We're working on an improved solution to this and will provide updates should one be found.
That's about all of it. Thanks again everyone for your patience over the last 10 days.
Marc
Synthetek USA
P.S. For those customer's who ordered but have not received we're doing complete follow ups with USPS on your packages. Many are being reshipped today so you don't have to wait while we find out what happened to a few of them.
P.S.S. Team Wylde personnel please email our
admin@synthetekusa.com so we can get your accounts setup within the Team Wylde Customer Group.
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